Clients & Testimonials

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"We thought we were doing well with our first time payment rate but SYNERGEN Health improved our first-time payment rate to 93%, plus our 90+ A/R is dropping and current AR is down to 28 days"

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“The SYNERGEN Health team has been an amazing asset to my organization. The billing portal (DOCTRIX®) they provide is a wealth of information. The service pays for its self and love the transparency. I would highly recommend the service to anyone that deals with medical billing. I can’t tell you how thankful I am that I found SYNERGEN!”

"Anyone in the medical field can tell you how exhausting and frustrating it can be to get reimbursed for the work that is done. SYNERGEN Health has helped CityDoc recapture the joy of practicing medicine by taking on and conquering the challenge of medical coding, billing and collections for CityDoc. Our urgent care centers benefit from SYNERGEN Health’s streamlined processes, analytics platform, and expert advice. We look forward to a long partnership"

city doc synergen

"The dashboard has become a game changer for us. Every time we introduce the dashboard to our clients we get the same reaction… “WOW”!. The system has paid for itself many times over… and continues to do so. What would take hours now can be done in minutes so we no longer spend valuable time creating endless reports for clients. The ability to get and analyze financials on demand has allowed clients to be able to spend more time using the information to increase their revenue. Since all information is easily accessed, the financials and billing department is no longer a mystery. As a result, management can now have a more involved role with collection actions to be taken and watch every aspect of their clinics financials without relying on staff reporting to them. All this and an amazing team of professionals at SYNERGEN. It doesn’t get better than this!"


"SYNERGEN Health helped us launch our new hospital by consulting with us to select and set up the HIS System and all the functions related to billing and collections. Their revenue cycle team helped us ensure we collect on all the cases we did and provide the insights to manage our business. They have been great partners to work with."

surgical hospital louisiana

"To keep up with our aggressive expansions, we engaged SYNERGEN Health to help with the complex Ambulance coding function for the emergency transports for our organization. The team exceeded our expectations with their quality, compliance and turn around time of their work, and we have now expanded our scope to over 30,000 claims per month. SYNERGEN Health is truly a partner that is aligned with Acadian's mission."

ambulance services

"It has been a true pleasure working with Synergen. Synergen has a vigilant attention to detail which previous companies has lacked in the past. We love the weekly detailed reports sent with suggestions for actions to be taken (to further assist in understanding or correcting an item as not to delay billing) as well as has a responsiveness and willingness to do whatever we need to ensure our billing is on point. Within months, they have assisted with increasing our revenues, offer extreme personal attention and exceptional customer service. The complete reporting and transparency for every stage of the medical billing process has been truly seamless."

360 Back & Spine Center

"Doctrix has streamlined our processes and made our reporting much easier. We are now able to view reports in real time, 'at a glance' and, are able to target accounts that need to be worked and problem-solve much faster. I highly recommend Doctrix to help simplify your patient accounting and A/R processes."

Athena Health User

“SYNERGEN Health’s quality, attention to detail and great customer service has made a significant difference to our business. We have seen substantial improvements to the way we function as a team and the results speak for themselves. Engaging with SYNERGEN Health has felt like a true partnership”

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