All SYNERGEN Health team members are provided an innovative career path from the very first week to develop new skills in management and technology. We offer our team members opportunities to learn, innovate and take new products and solutions to the market. With rapid growth, SYNERGEN Health provides all our team members opportunities which will allow them to be challenged, learn and grow rapidly in their career.
Senior Support Engineer
SYNERGEN Health is a U.S based company, which pioneers in comprehensive financial solutions that enable healthcare organizations to maximize their revenue. The company provides tech-enabled services, advanced analytics, FinTech payment solutions, machine learning, consulting services and other software solutions. SYNERGEN Health was ranked as one of the 5000 fastest-growing private companies in the US for the seventh consecutive years by Inc.
SYNERGEN Health (Pvt) Ltd's solutions team was formed with a mission to transform the U.S. Healthcare industry with breakthrough products. We deliver solutions to enterprise clients using latest technology, an agile approach that drives collaboration, innovation and excellence.
Senior Support Engineer will play a key role along with the existing Technical Leads/ ATLs by guiding and mentoring the junior support staff members while communicating and adhering to new procedures, policies and goals. Moreover the role holder is responsible to provide a quality operational and technical application and systems support to the customers and internal business partners. In addition to the above, monitoring queues, assisting with defined goals, conducting quality control to reduce errors, and preventing reoccurrence of Incidents to improve procedures while closely working with cross-functional teams are a critical to be successful in this role.
Job Role and Responsibilities
Minimum Requirements
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