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End-to-End RCM

RCM Process Automation

Boost your operational performance with healthcare revenue cycle management automation powered by RPA, AI, and ML

From verification and authorization to reimbursement and collections, the landscape continues to get increasingly complex, and if you haven’t started digitally transforming your healthcare revenue cycle operations from manual to automated, you could be leaving money on the table.

Proven technology and automation can help your organization scale:

  • Execute repetitive and manual processes allowing your team to focus on more important business.
  • Eliminate countless data entry mistakes that result from human error
  • Learn your organization’s data and patterns, continually driving greater efficiencies across your organization.

Leverage a comprehensive RCM solution powered by robotic process automation (RPA), artificial intelligence (AI), and machine learning (ML) to automate manual, repetitive processes within your revenue cycle, gain insights from analytics, and improve your overall operational and financial performance.

Schedule your custom RCM assessment

The future of RCM is at your fingertips.

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manual efforts
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cash flow
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Near real-time analytics to monitor operations

How RPA, AI, and ML benefit your revenue cycle

Why Robotic Process Automation (RPA)?

Seamlessly scale and streamline your revenue infrastructure by automating redundant processes and key tasks for front and back-end efficiencies.

RPA is used for:

  • Filing forms
  • Obtaining data
  • Downloading & uploading documents


2.3M monthly automated tasks


A 400% increase in processing appeals

0.4 – 2 seconds

Tasks taking 0.4 – 2 seconds vs. 2-10 minutes

Why Artificial Intelligence (AI) and Machine Learning (ML)?

Manage your collections and denials management from a centralized system that uses algorithms for pattern recognition and predictive analytics to stay ahead of payors’ denials and optimize and accelerate reimbursement.

AI and ML are used for:

  • Payment posting and write-offs
  • Medical record retrieval
  • Appeal preparation and submission


30% increase in collections and denial efficiency


A reduction of 27 FTEs through appeals automation


Reduce 2 resources for every 1,000 claims for managing collections


10-15% reduction in denials

Automation bots to perform mundane human tasks

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Obtaining data/info & downloading documents
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Automate revenue cycle processes

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Payment posting, write-offs, medical records retrieval, etc.
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Preparation & submission of appeals

Additional benefits of automating your revenue cycle with SYNERGEN Health

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Automated processes when back-end integration is not possible
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Parallel processing of files with different user logins
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Dashboard showing file processing status
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Customizable rules
for filtering
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pattern tracking
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Machine learning
based fixes
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Optimized denial
prevention management
Disclaimer: Results shared on this website are the average performance of SYNERGEN Health clients. Results may vary by systems and processes.




Case Studies

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