Skip to main content
RCM Specialties

Laboratories

IGNITE: The end-to-end diagnostic revenue cycle solution built to transform laboratory performance

Laboratory revenue cycle complexity is increasing, driven by evolving payer policies, coding requirements, poor data quality and rising administrative burden. Fragmented systems and reactive workflows are no longer enough to protect revenue or sustain performance.

IGNITE brings together AI-driven technology, deep laboratory expertise, proven processes, and high-touch service in a single, integrated solution designed to address the full complexity of laboratory RCM.

By aligning advanced technology with deep domain expertise and flawless execution, laboratories gain greater accuracy, consistency, and control across the revenue cycle — improving collections, reducing inefficiencies, and delivering measurable financial outcomes.

Replace point solutions & fragmented RCM with a unified, end-to-end approach

Many laboratories rely on a combination of internal teams, third-party vendors, and disconnected technologies, resulting in inefficiencies, poor data quality limited visibility, and inconsistent performance across the revenue cycle.

IGNITE eliminates the fragmentation created by point solutions by connecting every stage of the revenue cycle, from patient access, billing, patient collections, denial management and appeals. With laboratory-specific workflows, payer intelligence, and rules-based automation, laboratories can better manage complexity while reducing manual effort and rework.

Deep domain expertise is embedded throughout execution, ensuring coding accuracy, stronger payer interactions, patient interaction and more effective denial resolution. At the same time, integrated analytics provide end-to-end visibility into receivables across payors, patients, and clients, enabling more informed decision-making and proactive performance management.

Aegis logo

"Aegis was looking to streamline our revenue processes, improve cash flow, and enhance overall revenue performance. SYNERGEN Health implemented a tailored solution that addressed our unique challenges. Despite dramatic growth due to COVID testing (30K to 1.5M claims per month), SYNERGEN remained agile and continued to deliver quality results while quickly ramping up capacity, which was critical to our success. I'd highly recommend SYNERGEN to those looking to enhance their financial performance and efficiency."

David Priestley
Chief Financial Officer
Aegis Sciences Corporation

Realize measurable improvements across your laboratory revenue cycle

  • Improve clean claim rates and reduce avoidable denials through predictive analytics and payer intelligence
  • Accelerate reimbursement cycles with optimized billing workflows and faster claims submission
  • Increase coding accuracy and reduce rework through automation combined with expert oversight
  • Strengthen denial management and appeals performance with prioritized, insight-driven execution
  • Streamline patient collections with secure electronic statements and multiple payment options
  • Gain end-to-end visibility into financial performance with real-time reporting and actionable analytics
graphs
dotted graph

Labs who embraced synergized RCM

National Diagnostic Lab

How effective RCM helped this lab overcome struggles with patient payment plan adoption, inefficiencies in A/R management, and poor customer experience.

Large Toxicology Lab

How effective RCM helped this lab overcome challenges relating to insurance and patient account receivables.

Our vast partner integration network allows us to integrate into your system for true interoperability.

Lab Information Systems
 
Advantx
Alternative Biomedical Solutions
Cerner
CGM
Eden
Epic
Epic App Orchard
MERGE
Pathagility
PreciseMDX
truemedIT
Xifin
 
EHR & Billing Systems
 
AdvancedMD
Allscripts
Amkai logo
Aprima
Athena Health
Availity
Centricity Practice
Cerner
Change Healthcare
CollaborateMD
CPSI
Dr Chrono
Eclinical Works
Epic
Experian
Experity
Greenway
HST Pathways
Imagine Software
Kareo
meditech
modernizing medicine
NextGen
Practice Fusion
Telcore
trauma soft
WayStar
Xifin
Zoll
 

Leverage our wide-reaching laboratory expertise

Rehabilitation

  • Toxicology
  • Urinalysis
  • Presumptive and definitive drug test
  • Sports medicine
  • Pain management
  • Drug interaction

Genetic Testing

  • Genetic testing
  • PGX
  • CGX
  • DNA testing
  • Cytogenetic testing

Women's Health

  • Expanded carrier screen
  • Noninvasive prenatal testing
  • Postnatal
  • Hereditary cancer
  • Reproductive medicine

Organ Health

  • Transfusion medicine
  • Organ or disease-oriented panels

Oncology

  • Hereditary cancer variants
  • Tumor profiling

Serologic Analysis

  • Chemistry
  • Hematology and coagulation
  • Pathology and surgical
  • Immunology

Other

  • UTI/STI
  • Microbiology
  • Influenza A/B
  • Multianalyte assays with algorithmic analyses
  • Evocation/suppression
  • Cytopathology

COVID-19

  • Antibody
  • Antigen
  • PCR
Disclaimer: Results shared on this website are the average performance of SYNERGEN Health clients. Results may vary by systems and processes.

RESOURCES

white paper cover

Comprehensive State of Denials Management in 2026

Healthcare denials are evolving fast due to payer automation, rising complexity, and new technologies reshaping revenue cycle management. This white paper explores why denial categories look the same but are harder to manage and what will define denials management in 2026.

Download the White Paper
Blog
News
Case Studies
Webinars & Downloads

Wondering how your lab could benefit from synergized RCM?

Gain a holistic view of the current state of your lab’s RCM operations and discover opportunities for growth and improvement via our free opportunity assessment.

Request an opportunity assessment