Features & Benefits

Experience the power of Insight

"SYNERGEN Health has proven in their years with us to be able to identify our business challenges and provide us with innovative solutions that enabled us to maximize revenue."
Features & Benifits of Synergen Health

Our Descriptive, Predictive and Prescriptive analytics provides the ability to Follow-The-MoneyTM and transform your Revenue Cycle with ease. Seamlessly integrating multiple data sources for real time and daily pulse checks defined by industry best practices, KPIs and those designed specifically for your organization.

Features of Doctrix

  • Diagnostic, Predictive and Prescriptive Analytics
  • Granular Level Drilldown Capability
  • Rapid Deployment
  • Platform Agnostic
  • Customizable KPIs
  • HIPAA Compliant
  • Real Time Data
  • Interactive Reports
  • One Click Data Exports
  • Export to Excel
  • Enterprise Dashboards
    • Provides you with a holistic view of business units locations or providers
    • Track performance trends and identify potential risks in advance
    • Alerts on KPI thresholds
  • Appointment Analysis
    • Future Appointments and Cancellations
  • Claims Submission by Location and provider
  • Billed charges by provider, location, & CPT
  • Comparisons by week, month or year
  • Work RVU’s
  • Aging Revenue by location, provider, carrier and CPT
  • Days in AR
  • Reimbursement Summary by monthly reimbursements, provider & paid category
  • Reimbursement analysis
  • KPI Benchmarking
    • Provides industry best practices KPIs
    • Customizable KPIs / Customizable Dashboards to suit your organizations unique requirements
  • Marketing statistics
  • Heat maps - shows patient populations
  • Saved queries and bookmarks, And much more!

With DOCTRIX®, you do not have to "analyze" multiple reports, we do that for you! While identifying the revenue leaks in your practice, our 3-4 click guarantee also helps you identify the root cause within the dashboard itself, all this in less than a minute!

Critical KPIs are being displayed for the purposes of efficient and effective management of the RCM function on behalf of clients. The weekly, monthly and yearly production is offered in value and volume terms compared against budget along with a trending. This is an outline of the budgeted versus actual claims billed out. Similarly, a display of budgeted against actual deposits along with the variance trending is provided.

  • SYNERGEN Health and DOCTRIX® are both HIPAA and HITECH compliant
  • Automated backups and disaster recovery
  • Access from anywhere, anytime on any device and on any platform
  • No hardware, licensing or IT maintenance costs
  • No third-party software installations and upgrades
  • Fixed subscription fee
  • No hidden expenses!
  • Fast deployment, And much more!


  • Provides a snapshot of practice performance against the previous period
    • In value/count terms
    • In clear visual form
  • Deep dive into provider specific performance analysis on key KPIs relating to;
    • Charges
    • Cases/Claims
    • Deposits
    • 90+ Accounts Receivable %
    • Average charge/case or claim
  • Diagnostic, Predictive and prescriptive self-exploratory data analysis allowing easy decision making and forecasting on the overall profitability of the practice
Appointment Analysis

Appointment Analysis

  • Appointment status-wise breakdown to better manage the practice appointment cycle
  • Facilitate timely corrective action through interactive analysis into appointment cancellation concerns
  • Helps practice administration efficiencies in,
    • Scheduling appointments
    • Re-scheduling cancellations
    • Minimizing no-shows
Claim Submission

Claim Submission

  • Monitor claims submission timelines against industry benchmarks
    • Time taken to bill from date of service
    • Compare physician-wise efficiencies in this area
  • Drill down to the claim details to understand root causes for delays
  • Take timely corrective action speeding up the payment collection period of the revenue cycle

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  • Successful Completion of SOC 2® Plus HITRUST CSF, Type 1 Audit
  • KLAS Spotlight 2021
  • Gartner’s 2020 HDO CIOs
  • 258+ healthcare revenue cycle companies to know | 2020
  • Five Consecutive Great Place to Work® Accolades
  • 20 Most Promising Healthcare Analytics Solution Providers in 2016
  • Inc. 5000 Fastest-Growing Private Companies in the U.S. for Seventh Time
  • SMU Cox Dallas 100 Fastest-Growing Privately-Held Companies in Dallas for Third Year