Skip to main content
End-to-End RCM

Unlock your operational potential with end-to-end revenue cycle management services

unlock icon

Gain the long-desired end-to-end results your enterprise desires

SYNERGEN Health believes that to experience the change we want to see in healthcare, we must innovate and participate in that cause. We deliver comprehensive health system and specialty-specific solutions and expertise in revenue cycle management powered by robotic process automation (RPA) and artificial intelligence (AI) technology with dedicated teams to augment or run your operations.

accurate icon
Improve accuracy and visibility
reduce manual efforts icon
Reduce manual efforts
accelerate cash flow icon
Accelerate cash flow
customer support icon
Experience uplifting customer service
RCM automation meeting

2.3

2.3M monthly manual tasks automated

450

450 FTEs saved with automation

21

21+ billing platforms integrated

900

900+ software engineers, consultants, and analysts

1

1 dedicated account team

Power your operations with tech-enabled, full-service RCM

With access to real-time financial analytics and dashboards, our end-to-end RCM services and solutions support your entire revenue cycle operations and deliver the increased value and the scale your enterprise requires.

Get your RCM assessment now

Verification and pre-authorization

  • Increase revenue by 10% with automated coverage discovery
  • Reduce 9 FTEs per 1,000 claims per month
  • Average a 30% improvement in your operations valued at $29M

Coding and billing

  • Reduce 6 FTEs per 1,000 claims per month
  • 50% increase in cash collections
  • 40% decrease in turnaround time

Claims Submissions

  • Submit and monitor submissions by location and provider
  • Customized performance analysis on key KPIs for claims

Collections, appeals, and denial management

  • 2 FTEs saved per 1,000 claims per month
  • Increase collections and denial efficiency by 30%
  • Increase appeals throughput by 400%

Aged receivables

  • Reduced 80% of aged receivables to >120 days within the first 6 months
  • Re-submission of denied claims saw a 49% success rate, and medical record appeals saw a 33% success rate

Payment posting and reconciliation

  • 48% improvement in patient collections
  • 96% daily reconciliation turnaround time
  • 97% guaranteed accuracy rate

Credentialing and contracting

  • Maintains credentialing compliance
  • Tracks expiration dates and renewals
  • Provides visibility into provider status

Reporting and benchmarking

  • Up and running within two-weeks
  • Near real-time reporting with user-friendly dashboards
  • Powered by our proprietary software DOCTRIX® Analytics

Predictive analytics at your fingertips

DOCTRIX® Analytics uses artificial intelligence (AI) and machine learning (ML) to identify revenue leakage, gaps, and inefficiencies across your workflows and provide the transparency you’ve been missing.

  • Cloud-based proprietary software
  • Track RPA efficiencies
  • Data is de-identified and follows HITECH and HIPAA protocols
  • HIPAA-compliant organization
  • ISO 270001 certified organization
Learn more about how we automate RCM

Artificial Intelligence (AI) and Machine Learning (ML)

Uses algorithms for pattern recognition and predictive analytics to suggest actions for optimal resolution, which is specifically beneficial in claims and denial management.

Seamless Integration

We integrate with billing platforms, EMRs, LIS and other external databases.

Who we seamlessly integrate with

 
 

What your peers have to say

Disclaimer: Results shared on this website are the average performance of SYNERGEN Health clients. Results may vary by systems and processes.

RESOURCES

Blog

News

Case Studies

Discover opportunities for RCM growth across your organization.

Request an RCM assessment