Challenged with cash flow issues, decreasing revenue and increasing accounts receivables, Berenson Oncology approached SYNERGEN Health for a no-cost, no-obligation benchmarking assessment of its revenue cycle processes.
Case Studies
SYNERGEN Health Increases Berenson Oncology Revenue by 15% within 120 Days
Overview
- Private practice in West Hollywood – CA
- Specialty: Hematology/Oncology
- 20+ years experience in research related to multiple myeloma and other blood cancers
- Clients’ Revenue per year > $4.2M
Implementation
- Daily benefits verification
- Daily claims submission
- Follow up date based collection follow ups
- Box system for document management
- Cash flow forecasting reports
- Weekly progress reports
- Monthly Revenue analysis report
- Quarterly Drug analysis
- Best Practices recommendations
- PQRS initiative
- Real-time Analytics reports(Doctrix)
- Weekly drug cost analysis
Challenges
- Coding and Documentation
- Reimbursements for unclassified drugs
- Increasing days in A/R
- Poor Visibility into RCM processes
- Cash flow forecasting
- Poor Customer service
Results
- Improvement in 90+ Insurance AR
- Consistent cash flow with forecast reports
- Improvement in days in A/R
- Better working capital management
- Best in class & compliant business processes
- 100% transparency into RCM processes
- 3% increase in the reimbursement ratio after transitioning to SGH
- First time payment rates were improved to 98% – 99%
Request your personalized RCM roadmap
Discover opportunities to transform your revenue cycle.
Disclaimer: Results shared on this website are the average performance of SYNERGEN Health clients. Results may vary by systems and processes.
RESOURCES
Comprehensive State of Denials Management in 2026
Healthcare denials are evolving fast due to payer automation, rising complexity, and new technologies reshaping revenue cycle management. This white paper explores why denial categories look the same but are harder to manage and what will define denials management in 2026.
