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Unleash the Power of Automation for Your Organization

The transformative power of Robotic Process Automation, Machine Learning and Artificial Intelligence are at the heart of SYNERGEN Health’s RCM Transformation Platform!

SYNERGEN Health’s revenue cycle automation solutions can execute repetitive, manual processes saving hundreds of hours of manpower and eliminating countless data entry mistakes. Even more, SYNERGEN’s digital workforce tools actually “learn” on the fly the most efficient and effective way to achieve the desired outcome, thereby continually improving toward your organization’s goals.

The financial exchange and reimbursement landscape in healthcare continues to increase in complexity each year. Organizations are now faced with two distinct choices, add more resources or automate key processes. SYNERGEN Health’s tools allow your organization to take the next step toward the power of robotic process automation, machine learning and artificial intelligence.

SYNERGEN Health can help improve your digital transformation initiatives with automation.

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Robotic Process Automation

Robotic Process Automation (RPA)

Utilizes bots to automate front end and back end routine tasks in a more efficient and faster manner. Digital Bots can perform functions across multiple applications and platforms, replacing low-value repetitive tasks. Use cases include eligibility verification, running claim status checks, following up on appeals and denied claims.

Machine Learning and Artificial Intelligence

Machine Learning and Artificial Intelligence

Uses learning algorithms to recognize patterns and suggest predictive actions for optimal denial resolution. Predictive denial modeling and reporting is performed in advance of the payor’s response. Use cases can be suggesting the right fix for the denials using the past learning and underpayment analysis for out of network claims.

Benefits of Revenue Cycle Automation

SYNERGEN’s Robotic Process Automation, Machine Learning and Artificial Intelligence form the heart of the Company’s RCM Transformation Platform. SYNERGEN’s solutions are designed to seamlessly scale, support and streamline a health care organization’s revenue infrastructure. Through RPA, Machine Learning, AI and data analytics SYNERGEN drives sustainable improvements to reduce operating costs and optimize payer-provider collaboration.

  • Improve accuracy
  • Increase and scale workforce capacity
  • Reduce manual effort of core processes – (2-10 minute tasks vs. 0.4-2 secs)
  • Realize cost reduction opportunities
  • Accelerate cash flow and improve operating margin

Key Capabilities

Automation Bots to Perform Mundane Human Tasks

  • Filling forms Filling forms
  • Obtaining data/information & Downloading documents Obtaining data/information & Downloading documents
  • Uploading documents Uploading documents

Automate Revenue Cycle Processes

  • Payment Posting, Write-offs, Medical Records retrieval Payment Posting, Write-offs, Medical Records retrieval, etc.
  • Preparation and submission of appeals Preparation and submission of appeals

Other Benefits of SYNERGEN Health Tools

  • Automate process when back-end integration is not possible Automate process when back-end integration is not possible
  • Parallel processing of files with different user logins Parallel processing of files with different user logins
  • Dashboard to show the file processing status Dashboard to show the file processing status
  • Customizable rules to filter Customizable rules to filter

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