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Patient Payments Made Easy

Empower your organization and enhance patient collections with SYNERGEN Pay!

SYNERGEN pay

SYNERGEN Pay is a secure, simple-to-use, patient statement delivery and online portal that streamlines patient collections from pre-visit scheduling to post-visit follow up.

The healthcare industry in the U.S. has witnessed a massive increase in high deductible health plans with a 193% increase in patient payments to providers. Today, more than ever, patients need the flexibility of multiple payment channels with flexible payment plans.

Enable your staff to estimate patient responsibility and accept payments at any time, from anywhere with SYNERGEN Pay.

How SYNERGEN Pay transforms the industry

Over 60% Provider's primary RCM concern is patient receivables

Over 60% Provider's primary RCM concern is patient receivables

Over 80% patients have deductibles

Over 80% patients have deductibles


Over 100% increase in Patient payments year over year

Over 100% increase in Patient payments year over year

More than 90% of the patients are surprised by patient bills

More than 90% of the patients are surprised by patient bills


Benefits of SYNERGEN Pay

SYNERGEN Pay empowers health care organizations with the flexibility to accept payments at any time, from anywhere, all while providing multiple payment channels to patients.

SYNERGEN Pay can be deployed independently or as part of SYNERGEN’s larger RCM Transformation Platform. SYNERGEN’s solutions are designed to seamlessly scale, support and streamline a health care organization’s revenue infrastructure. Through robotic automation and data analytics SYNERGEN drives sustainable improvements to reduce operating costs and optimize payer-provider collaboration.

  • Elegant and simple user experience for patients
  • Payments can be made via web, phone or IVR
  • Ability to accept partial payments and/or payment plans
  • Ability to generate electronic patient statements on-demand
  • Customer Care Portal for agents to provide for real-time assistance
  • PCI compliant payment processor for secure payments
  • Over 100,000 statements generated per month
  • Proven increase in patient collections and reduced Accounts Receivables
  • Fully integrated to Revenue Cycle Operations
SYNERGEN Pay functionality

Key Capabilities

Operational Features

  • Customized Patient statements & Reminders Customized Patient statements & Reminders
  • Payment Plans & Partial Payments Payment Plans & Partial Payments
  • Front Office Payment Collection Front Office Payment Collection
  • Patient Financing Solution Patient Financing Solution
  • IVR & Chat Services IVR & Chat Services

Patient Portal Features

  • Patient payment portal Patient payment portal
  • E Statements E-Statements
  • Secured Communication Secured
    Communication
  • HIPAA and PCI compliant HIPAA and PCI compliant
  • Payment Plans Payment Plans
  • Mobile Payments Mobile Payments

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  • KLAS Spotlight 2021
  • Gartner logo
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  • SYNERGEN Health Recognized For The 5th Consecutive Year on Inc.5000 List
  • Best Workplaces in Asia 2022 - Synergen Health
  • ISO 9001 Quality Management Systems Certification
  • SYNERGEN Health Ranked 44th on 2017 Dallas 100
  • Healthcare Analytics Solution Providers 2016